Captain Jack Online Casino

Captain Jack Casino was established in 2010. It was owned by Warren Cloud, the owner of several ‘rogue’ casinos that were blacklisted by all the major watchdog sites. After his death, it was bought by the Ace Revenue Group and has slowly improved its reputation. The casino operates under a license of Costa Rica and is powered by Realtime Gaming, features slots and a range of table games, all of which can be played in-browser or downloaded.

Captain Jack Casino Games

Captain Jack Casino offers over 150 games. 114 of these are Slots, including famous Realtime Gaming games such as Orc Vs Elf, Achilles, Loose Caboose, Paydirt!, Polar Explorer and The Three Stooges: Brideless Groom. Most are 5-reel slots, but there are also classic 3-reel machines. There are 14 also video poker games, 12 table games like Baccarat and Blackjack and four ‘specialty’ games – craps, keno, and both American and European Roulette.

Promotions

Captain Jack Casino offers a range of promotions, including huge welcome bonuses. But historically there have been plenty of stories of this casino using these to delay or withhold payments or even canceling players’ accounts altogether with no warning. These reports are now much less frequent than they were, but any user wanting to take up these offers must be extremely clear on the rules beforehand. Most important are the facts that in order to be eligible for any of the welcome bonuses, players must not have any pending withdrawals and no account balance.

• $11,000 Welcome Bonus – When new players register their account, they receive ten bonus codes that must be redeemed within the first month after registering. Most of the coupons offer 100% bonus of the deposit (which must be between $30 and $1000), but the fifth and tenth codes offer 50% or 100% respectively of the previous four deposits combined. If all deposits made are $1,000, this will lead to the $11,000 bonus advertised. This bonus money cannot be withdrawn and will be subtracted from any winnings the player may make.
• 180% No Rules Slots Bonus – When making a minimum deposit of $30 on any Slots, Keno, Bingo or Scratch Card games, the player will receive an 180% bonus with no wagering requirements and no limit on withdrawals.
• 250% All Games Bonus – When making a minimum deposit of $30, on any game, the player becomes eligible for this bonus. There is no limit on withdrawals, but there is a 30X wagering requirement. In addition, every $1 wagered in table games and video poker will only count as $0.50 with respect to this bonus.

VIP Program

There are five levels of VIP benefits. The casino does not list entry requirements for the program, but they do list the benefits of each level.

• Level 1 gives the following benefits to players: 2X table limits, exclusive VIP promotions and bonuses, weekly cash backs depending on the previous week’s deposits, 10% monthly insurance with a 1X Max Cash-Out and one Comp Point per $10 wagered.
• Level 2 gives better versions of everything level 1 offer, plus a personal account manager.
• Level 3 gives similar improvements on level 2, plus Fast Track on Withdrawals.
• Level 4 gives upgraded versions of all the previous level’s benefits, plus access to a personal and dedicated VIP host, and exclusive gifts on special occasions.
• The final level is the same as level 4, but all the benefits are raised to their maximum amounts.

The Comp Points system (which is only mentioned in conjunction with the VIP program) works as follows: 100 Comp Points are worth $1. They cannot be accrued while using a no deposit bonus or playing games using previously redeemed Comp Points. The minimum number of Comp Points the players can redeem, is 1,000.

Banking/Support

Captain Jack Casino accepts a range of banking methods. Players can deposit money via Bank Transfer, Visa, Mastercard, American Express, Neteller and Person2Person. Withdrawals can be made by Neteller, Check/Bank Draft or Wire Transfer. The casino’s minimum withdrawal is $100, and the maximum is $2,500. In addition, there is a maximum cash out of $2,500 per week and $10,000 per month. Average payout time is 18 days. The conditions include the facts that they may levy charges against inactive accounts, accounts they suspect of being used dishonestly or when using some withdrawal methods.

The casino’s support service consists of 24/7 live chat support for members, an email, a free telephone number for US and Canada customers and a fax number.

Captain Jack Mobile

Captain Jack Casino has a quick and responsive mobile website, but users must register before they can play any of the games offered. There is no dedicated iOS or Android app, but the range of games offered is extensive, and the bonuses are generous.

Conclusion

Captain Jack Online Casino appears to be trying to improve their reputation in the online gaming community. Lack of payout data and eCogra certification are discouraging, but the casino is TST certified to ensure its games are fair. It also allows the users to locate any wagers they have ever placed and review all details, including time/date, amount, winnings and detailed game results.