Dreams Online Casino

The Dreams Casino was launched in February 2015, after a complete overhaul and re-branding from its previous Cirrus title. This was quite a radical decision to make, as Cirrus had been operating since 2005, but the resulting online casino now on offer is close to exceptional. It is fully licensed by the Costa Rica Government and complies with all legal requirements for an online casino. It is owned/operated by the Virtual Casino Group, who have ensured that the games on the site are Gaming Labs Certified.

It is is powered by Realtime Gaming, who is well known for the excellent games. Games can actually be enjoyed in two ways, either in a Flash-based browser version or by downloading RTG’s software. Access is available from almost any country in the world, and anyone over the age of 21 is eligible to play the Dreams Casino ‘Real Money’ games.

Promotions

The promotions offered by the casino are as equally enticing as their games selection:

• 200% Sign Up Bonus – e.g. deposit $100, play with $300; it is allowed to get up to $2000. There are no wagering as well as withdrawal requirements, but the bonus is a non-cashable amount and will be removed from the withdrawal funds.
• Redeposit 200% Bonus – it has no wagering and withdrawal requirements for bingo, keno, scratch card games, and slots. However, there is a requirement the bonus and deposit funds to be wagered 30x or more times in all other games.

VIP Program

The VIP Program is not automatically invoked; players are required to sign up for it.  Entry requirements are thereafter assessed by either their initial deposit or their ‘lifetime’ deposits, in a similar way to a loyalty card. There are 2 types of VIP promotions:

• 250% redeposit bonus – requires 30% of deposit insurance;
• $100 weekly vip chip – availavle once every 7 days, doesn’t require deposit insurance.

In addition, VIP Program offers 5 levels to achieve, with an increasing level of benefits on each, including higher bonuses and higher table limits. The Level 1 Entry requires $500 initial/$25,000 lifetime deposit; the Level 2 Entry – $1000 initial/$35,000 lifetime. Each level offers players an increasing Welcome Bonus (in Free Play Chips) for every level achieved. There are also additional offers and Comp points that can be used in a number of ways. The pinnacle is Level 5, which is strictly by invitation only (the finer details of the benefits for this level are not available from the website).

Games

On the main casino website, over 150 games are available in total, with new ones being added on a monthly basis. For Slot players, there are 100 Video Slots (around 20 of which are exclusive to Dreams) and 8 Classic (3-Reel) Slots. Table players are invited to indulge in over 30 variations of Poker, Roulette and ‘21’-style games. For the more discerning, Dreams have included around 10 specialist games, which include Craps and Keno.

All games are available to play free when the RTG software has been downloaded, but there are still 50+ available for free instant browser play. Every game has a ‘Help’ button, with good explanations of the rules/aims of the current game being played.  Free games are only interrupted once with an offer to ‘upgrade’ to real games, but even this is unobtrusive.

Banking/Support

Depositing with Dreams is made very simple using either Visa or Mastercard Credit/Debit Cards, with just a brief form to complete (excluding bank-specific restrictions on payments to gambling websites).  Alternatively, Neteller payments are also accepted, free of charge.

The only slight negative is regarding the withdrawal of winnings. Bonus payments given cannot be withdrawn; they must be used to play in the casino. Dreams have also adopted a withdrawal policy, which stipulates 10-15 working days for authorisation alone and a further 10 working days for the payment to be processed. Payments cannot be made on a charge-back to Credit/Debit cards, but can be made to a previously verified Bank Account or via Neteller to a valid account registered at the same address as the player.

Customer support available 24/7 via multiple choices to contact – live chat, phone and email.

Dreams Mobile

The Dreams Casino is available to both Apple (iPhone, iPad) devices and those which have the Android operating system. There is no App to download for mobile use; the main website has mobile adapted version.  Not all of the games on the website are accessible to play on mobile devices (and it has not been possible to gain an accurate figure from the website), although there are certainly at least 50 that can.

Conclusion

The Dreams seems to have a great deal going for it, despite its relative youth. There is a good choice of games from which to choose, with something suitable for all skill levels and individual player preferences.  This combined with the ability to play all of the games free of charge, or with real money, in either a web browser or via the RTG downloaded software. Although withdrawal times may seem slow, the site and casino itself appears to be completely fair; with all games being verified with regular independent audits. The promotions on offer are definitely worthy of even the most serious player’s attention.